Clients about us
"In 2010, our company won the prize of The BEST FACTORY among 18 Reckitt Benckiser plants in Europe. We meet the highest standards of productivity, and year-to-year grow employees engagement. I am 100% sure, that the reason for this comes from our cooperation with Executive-Conversation consultants: 2008-2011 Plant Strategy, Mission and Vision clarification, design and successful implementation of The Balanced Scorecard, which was based on five pillars of our strategy, and finally managerial and leadership competencies development in strong correlation with our strategy (Strategy Based Training)."
Wieńczysław Bronny, Supply Director Poland, Reckitt Benckiser
"The workshop facilitated by Janusz Kamieński made as fully aware where we are on the way to manage our customers extraordinary/over average experience. Precisely, clearly, with energy. Inspirational. I recommend to everybody!"
Ms. Dominika Ludwiczak, HR Director SAGE Sp. z o.o.
"Customer experience audit run for us by Executive-Conversation let us define the key value drivers for our brand and the company. Thanks to joined effort we have defined our priorities, improved our communication and started the process of transformation to stress the pro-consumer activities."
Iwona Kossmann, President and CEO DCG S.A.
"Thanks to the CEM process, that we went through with Executive-Conversation consultants, we deal better then competitors in our environment. Thanks to the alignment of the brand vision, strategy and processes, our people precisely know what to do."
BR EDIPRESSE Polska
"Seeing our people engagement during the CEM workshop facilitated by consultants from Executive-Conversation, I am sorry for our competitors…"
Alek Zacharewicz, v-ce President AFRISO Polska
"The CEM process, that we have started with Executive-Conversation consultants, let us to discover and evaluate the key factors of importance to our customers, understand their expectations and our deficiencies in the service we provide. The series of planning workshops enabled us to set-up the guidelines for organizational and process oriented changes which led us to transform our organization in order to make it customer centric."
Janusz Diemko, General Manager FIRST DATA Polska
"We know precisely now what are our most profitable customers expectations and adequately change our procedures, and our employees behavior."
Jarosław Pawelec, Operations Manager KINGSPAN Polska