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Our publications

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09’2011; Janusz Kamieński - "These customers we do not serve" (in Polish) – BLOOMBERG BUSINESS WEEK

07’2011; Janusz Kamieński – "The most important brand statement: customer experience!" (in Polish) - THINKTANK MAGAZINE

07’2011; Janusza Kamieński's feuilleton about the organizational culture "US & THEM"(in Polish) - EUROLOGISTICS

06’2011; Jerzy Filonik - "Brand i action" (in Polish) – MARKETING IN PRACTICE

05’2011; Janusz Kamieński – "Game for loyalty"(in Polish) - EUROLOGISTICS

04’2011; Debate about CEM with Janusz Kamieński, Bernd Schmitt and a number of top managers from leading Polish companies – HARVARD BUSINESS REVIEW

03’2011; Jarosław Pawelec – "Feel the Customer"(in Polish) - MARKETING IN PRACTICE

02’2011; Interview with Agnieszka Polska-Kamieńska – "Best start is to become the Secretary…" (in Polish) – SEKRETARKA

11’2010; Katarzyna Pettka’s interview with Janusz Kamieński: "First understand customer" (in Polish) - POD PRĄD - RWE employees’ magazine

04’2010; Janusz Kamieński – "10 ways to srew-up your Brand" (in Polish) – MARKETING IN PRACTICE

03’2010; Janusz Kamieński – "Methods of Winding" (in Polish) - MARKETING IN PRACTICE

03'2010; Janusz Kamieński's comment on the niche products - MAGNES QUARTERLY

09’2009; Janusz Kamieński – "Managing customer experience" (in Polish) - THINKTANK MAGAZINE

06’2009; Janusz Kamieński – "The Kingspan Case" (in Polish) - NEWSLETTER PERSONA GLOBAL BRAZIL

03’2009; Shaun Smith, Janusz Kamieński - "Designing customer experience" (in Polish) - HARVARD BUSINESS REVIEW

01’2009; Interview with Agnieszka Polska-Kamieńska and Janusz Kamieński – "Design your customer experience" (in Polish) - NEWSLETTER TP SA

12’2008; Janusz Kamieński – "How to obtain profitability in hard times" (in Polish) - GAZETA UBEZPIECZENIOWA

12’2008; Andrzej Łokaj, Janusz Kamieński – "Management without measurement?" (in Polish) - HARVARD BUSINESS REVIEW

04’2008; Shaun Smith – "Implementing CEM" (in Polish)

05’2007; Shaun Smith – "The Famous Five" (in Polish)

10’2006; Janusz Kamieński – "Communicate effectively" (in Polish) - GAZETA FINANSOWA

01’2006; Janusz Kamieński - "Organizational alignemnt as the most important strategy driver" (in Polish)

12’2005; Janusz Kamieński - "What is strategy?" (in Polish)

04’2001; Shaun Smith – "Profiting from Customer Experience Economy" (in Polish)

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